Resort Policies, Rules, and Regulations
We are pleased to have you as our guest. Please familiarize yourself with the following policies, rules, and regulations as they apply to ALL of our guests. Should you have concern with any observed violations, please let us know right away. We sincerely hope you enjoy your stay with us!
Check in:
Cabins - 3:00 PM
RV Sites and Camper Cabins - 1:00 PM
We strongly desire to maintain our check-in times. Should a guest need to check-in early, it must be approved by resort management PRIOR to check-in day. In addition, an early check-in fee of 5% the daily rate will be billed for each hour (or part thereof) a guest needs to check in early. Please be aware, we cannot always accommodate early check-ins. We do not allow early check-ins before 9:00 AM, please plan accordingly.
Check out:
Cabins - 10:00 AM
RV Sites and Camper Cabins - 12:00 PM
A late fee of half the daily rate will be billed if cabins/sites are not vacant by check-out time, unless previously approved by resort management. In the event a guest will not be able to make the check-out time, they may ask for a late-check out PRIOR to their departure day. If we are able to accommodate their request, the guest will be charged 5% the daily rate for each additional hour (or part thereof) they need, up to a maximum of three hours. If we are not able to accommodate the request, the guest must vacate their cabin/site by the standard check-out time.
Occupancy Limits
Maximum number of people varies by cabin.
Maximum of six people per campsite.
Guests found to be exceeding the maximum posted occupancy will be required to rent additional accommodations. Guests found to have more people than stated in their reservation will have their account charged for all additional people, in accordance with the published resort rates for their accommodations. There is no charge for children 5 and under.
Quiet Hours:
10:00 PM - 7:00 AM
We strictly enforce our quiet hours, please plan your trip accordingly. If you are looking for a place to party all night, please look elsewhere. Respect those around you by not starting or running loud vehicles late at night or early in the morning.
Pool:
Open Seasonally (generally from Memorial Day through Labor Day)
Use restricted to registered guests only. Day visitors must pay the day use fee of $5.00. NO LIFEGUARD ON DUTY. No diving, horseplay, or running. Swim at your own risk. Children 14 and under must be accompanied by an adult. Please dry off before leaving pool area to avoid leaving wet areas in the walkways, store, and bathrooms. Please remember we are a family resort; your swim attire, language, and music should all reflect consideration for those around you.
Speed Limit:
10 MPH - Please drive slowly and watch for children playing.
Cancellations:
Must be made 14 days (or more) prior to the scheduled check-in date for a full deposit refund, minus a $25.00 handling fee. Cancellations less than 14 days, but more than 7 days prior to the scheduled check-in date, will only have the deposit refunded if the accommodations can be re-booked, minus a $25 cancellation fee. All no-shows and cancellations seven days or less prior to the scheduled check in date will not only lose their deposit, but will automatically be charged for the full amount due on the bill. No refunds or discounts for early departures, inclement weather, or river conditions. No refunds on holidays or guide trips.
Special Note:
We are not a major hotel on a major highway. We are a remote resort run by a hard-working American family. We do not enjoy charging people for short-notice cancellations or no-shows. However, it's something we must do to ensure the continued operation of our business. Once we accept your reservation, we turn other customers away. When we have a cancellation close to the scheduled arrival date, we make every effort to try and re-book it. Unfortunately, people we previously turned away have generally already found other accommodations. Please, if you know you're not going to make it, notify us as soon as possible. If you have any questions, please ask. We will do our best to help make it as pain free as we can. However, recognize we do have the above cancellation policies in place and, despite our best efforts, we may have to charge you the full amount due.
Payment:
For standard reservations, we collect 50% of the total lodging balance at the time of reservation. For holiday reservations and guided fishing trips, we collect the full balance at the time of the reservation as they are non-refundable. The remaining balance is due & payable on check in. We accept: Visa, Mastercard, Traveler’s Checks, Personal Checks, Cash (US Dollars)
Reservations:
There is a 2-night minimum for Cabin reservations, with a 3-night minimum for holiday weekends.
If your reservation includes just one Friday or Saturday night, you will be charged for 2 weekend nights (due to it splitting our weekend)
Weekend rates apply on all holidays.
Reservations are not confirmed without a deposit.
Tentative reservations will be held for 48 hours, pending receipt of deposit.